FAQ

Care guide for your bags

Caring for your Classic Ruby Bag. The Classic Ruby Bag is crafted from velvety soft faux suede, combining timeless design with practical versatility. To ensure it remains in great condition,...

Refund policy

At ruby merlot, we are committed to providing quality bags and ensuring that our customers are satisfied with their purchase. Please find our refund policy below:  Eligibility for Refund We offer refunds...