FAQ

Care guide for your bag charms

Care guide for your bag charms

Made to pair with your favorite bags and keys, our zinc alloy keychains are built to last. This is how you can care for your bag charms.

Care guide for your bag charms

Made to pair with your favorite bags and keys, our zinc alloy keychains are built to last. This is how you can care for your bag charms.

Care guide for your bags

Care guide for your bags

Our bags are designed to be your forever plus one. Whether crafted from velvety faux suede or soft faux leather, a little care goes a long way to keeping your...

Care guide for your bags

Our bags are designed to be your forever plus one. Whether crafted from velvety faux suede or soft faux leather, a little care goes a long way to keeping your...

Delivery FAQ

Where are you based and where do you ship? We're based in Singapore and currently ship to most countries worldwide. If you're unable to see your country on the check...

Delivery FAQ

Where are you based and where do you ship? We're based in Singapore and currently ship to most countries worldwide. If you're unable to see your country on the check...

Refund policy

At ruby merlot, we are committed to providing quality bags and ensuring that our customers are satisfied with their purchase. Please find our refund policy below:  Eligibility for Refund We offer refunds...

Refund policy

At ruby merlot, we are committed to providing quality bags and ensuring that our customers are satisfied with their purchase. Please find our refund policy below:  Eligibility for Refund We offer refunds...