Care guide for your bags
Written by
ruby merlot
Published
2025
7 min. read
Caring for your bags.
Our bags are designed to be your forever plus one. Whether crafted from velvety faux suede or soft faux leather, a little care goes a long way to keeping your bag looking its best.
Faux Suede Care
The Classic Ruby Bag
For a soft, textured finish, we love faux suede for the way it adds texture to any outfit. Here’s how to care for it:
1. Avoid Direct Contact with Water
Faux suede is water-resistant but not fully waterproof. If your bag gets wet:
Pat it dry gently with a clean cloth - avoid rubbing, as this can damage the material.
2. Clean Gently
Use a soft-bristle brush, lint roller or wet wipes to remove everyday dust and dirt. For minor stains, a damp cloth with a small amount of mild soap works well. For tougher stains, a faux suede cleaner can be used - always test it on a discreet area first.
3. Store with Care
When not in use, place it in the dust bag provided to protect it from dust and scratches. Fill it with tissue paper or a soft cloth to help maintain its shape. Store in a cool, dry place, away from humidity and direct sunlight. This is especially important if you live in a humid climate.
4. Use it regularly
Extended storage can cause stickiness or surface changes, so carry it often and show it off <3
5. Appreciate Its Character
The nature of faux suede is that it’s prone to scratches, which adds to its unique charm over time :)
6. Avoid Harsh Elements
Avoid prolonged exposure to direct sunlight, as it can fade the color. Keep your bag away from intense heat sources like heaters or radiators.
Faux Leather Care
Cleo City Bag
A smooth, sleek finish. Our faux leather is both durable and low-maintenance. Here’s how to care for it:
1. Wipe Clean When Needed
Use a soft, damp cloth to wipe away surface dirt or marks.
For stubborn spots, use a gentle soap solution, but avoid soaking the material.
2. Avoid Prolonged Water Exposure
While faux leather is more resistant than suede, it’s still best to keep it dry to prevent potential damage over time.
3. Store Properly
Always store in the dust bag provided.
Maintain its shape by filling it with tissue paper or soft cloth.
Keep it away from direct sunlight or humid environments to prevent cracking or peeling.
4. Use it regularly
Extended storage can cause stickiness or surface changes, so carry it often and show it off <3
5. Mind the Edges and Corners
These areas are prone to wear. Avoid dragging or placing your bag on rough surfaces to minimise scuffing.